Privacy Policy

Effective date: July 21, 2026
This Privacy Policy explains how Web OI collects, uses, stores, shares, and protects personal information when you visit https://web-oi.com, contact us, submit a request, or use our services.
In this Privacy Policy, “Web OI,” “we,” “us,” and “our” refer to Sergey Dmitrievich Pelevin, operating under the name Web OI.
“Website” means https://web-oi.com and its related pages.
“Services” means website automation, data collection, online publication, monitoring, notifications, form processing, integration, consulting, development, and other related services offered by Web OI.
By using the Website, you acknowledge that you have read this Privacy Policy. Where consent is required by applicable law, we will request it separately.
1. Who We Are
Web OI provides internet automation and related digital services.
For privacy-related questions or requests, you may contact us at:
Web OI
Website: https://web-oi.com
Email: info@web-oi.com
Data controller: Sergey Dmitrievich Pelevin
For the purposes of the General Data Protection Regulation, the UK General Data Protection Regulation, and similar privacy laws, Web OI is normally the controller of personal information collected directly through the Website.
When we process information exclusively on behalf of a client and under that client’s instructions, the client may be the controller and Web OI may act as a processor or service provider.
2. Scope of This Privacy Policy
This Privacy Policy applies to personal information collected through:

• the Website;
• contact and request forms;
• email correspondence;
• telephone, messenger, or social media communications;
• discussions concerning potential or existing projects;
• contracts, invoices, and payment records;
• support requests;
• analytics, cookies, and similar technologies;
• services supplied directly by Web OI.

This Privacy Policy does not apply to third-party websites, platforms, or services that have their own privacy policies.
3. Personal Information We Collect
The information we collect depends on how you interact with us.
3.1 Information You Provide
You may provide us with:

• your name;
• company or organisation name;
• job title;
• email address;
• telephone number;
• messenger or social media contact details;
• country or region;
• billing and business information;
• information included in contact forms;
• project descriptions and technical requirements;
• website addresses;
• login details or access credentials supplied for project work;
• files, documents, databases, images, texts, spreadsheets, or other materials;
• correspondence and support messages;
• feedback, reviews, and survey responses;
• any other information you voluntarily send to us.

Please do not send sensitive personal information unless it is necessary for the requested service and we have agreed to receive it.
3.2 Information Collected Automatically
When you visit the Website, certain technical information may be collected automatically, including:

• IP address;
• browser type and version;
• device type;
• operating system;
• language settings;
• approximate location based on IP address;
• referring website;
• pages viewed;
• date and time of access;
• time spent on pages;
• clicks and navigation actions;
• cookie identifiers;
• diagnostic and error information;
• security and anti-fraud information.

This information may be collected through server logs, cookies, analytics tools, security tools, and similar technologies.
3.3 Information Received from Third Parties
We may receive personal information from:

• clients and potential clients;
• contractors and business partners;
• analytics and security providers;
• hosting and infrastructure providers;
• social media and communication platforms;
• payment providers;
• publicly accessible business sources;
• third-party services you ask us to integrate with.

When a client provides personal information about another person, the client is responsible for ensuring that it has a lawful basis for providing that information to us.
4. How We Use Personal Information
We may use personal information to:

• respond to questions and requests;
• prepare proposals and estimates;
• communicate about potential or existing projects;
• provide, manage, and improve our Services;
• create and manage client relationships;
• configure automation, integrations, publications, monitoring, or data-processing workflows;
• provide technical support;
• authenticate users and protect accounts;
• process payments and maintain financial records;
• issue invoices and other business documents;
• administer contracts;
• monitor Website performance;
• understand how visitors use the Website;
• improve the Website, content, and Services;
• detect, prevent, and investigate spam, abuse, fraud, attacks, and security incidents;
• maintain backups and business records;
• comply with legal, tax, accounting, and regulatory obligations;
• establish, exercise, or defend legal claims;
• send service-related notices;
• send marketing communications where permitted by law;
• perform any other purpose disclosed when the information is collected.

We do not use personal information for materially different purposes without providing appropriate notice and, where required, obtaining consent.
5. Legal Bases for Processing
Where the GDPR, UK GDPR, or similar legislation applies, we process personal information under one or more of the following legal bases.
5.1 Contract
Processing may be necessary to:

• take steps at your request before entering into a contract;
• provide requested Services;
• manage a contract;
• communicate about a project;
• process payments;
• provide support.

5.2 Legitimate Interests
We may process information where it is necessary for our legitimate business interests, provided those interests are not overridden by your rights.
Our legitimate interests may include:

• operating and improving the Website;
• responding to business enquiries;
• developing and providing Services;
• protecting our systems and Website;
• preventing fraud, spam, misuse, and security incidents;
• maintaining business records;
• managing client relationships;
• understanding service performance;
• marketing our Services to relevant business contacts where permitted.

5.3 Consent
We may rely on consent for:

• non-essential cookies;
• certain analytics or advertising technologies;
• particular marketing communications;
• processing that applicable law specifically requires to be based on consent.

You may withdraw consent at any time. Withdrawal does not affect processing that occurred before consent was withdrawn.
5.4 Legal Obligation
We may process information where necessary to comply with:

• tax and accounting requirements;
• court orders;
• lawful requests from public authorities;
• regulatory requirements;
• record-retention obligations;
• other applicable laws.

5.5 Legal Claims and Vital Interests
Where applicable, information may be processed to protect a person’s vital interests or to establish, exercise, or defend legal claims.
6. Cookies and Similar Technologies
The Website may use cookies, pixels, local storage, server logs, and similar technologies.
Cookies are small files stored on your device. They may be used to make the Website function, remember preferences, measure traffic, improve performance, and protect the Website.
6.1 Types of Cookies
The Website may use:
Strictly necessary cookies
These are required for the Website to function, maintain security, remember privacy choices, or process forms.
Functional cookies
These remember preferences and improve Website functionality.
Analytics cookies
These help us understand how visitors use the Website, which pages are popular, and whether technical problems occur.
Marketing cookies
These may be used to measure campaigns or provide more relevant advertising, where such tools are enabled.
6.2 Cookie Choices
Where required by law, non-essential cookies will not be activated until you provide consent.
You can manage cookies through:

• the cookie banner or preference tool available on the Website;
• your browser settings;
• settings provided by relevant third-party services.

Blocking certain cookies may affect Website functionality.
Additional details may be provided in a separate Cookie Policy.
7. Analytics and Third-Party Technologies
We may use third-party tools to operate, protect, and analyse the Website.
Depending on the Website configuration, these may include:

• web hosting providers;
• content delivery networks;
• website-building or content-management platforms;
• web analytics providers;
• error-monitoring services;
• anti-spam and anti-fraud services;
• security and firewall providers;
• email and communication services;
• customer relationship management systems;
• payment and accounting providers;
• cloud storage providers.

Examples may include Google Analytics, Yandex Metrica, Google services, website hosting providers, or similar services, if enabled on the Website.
Third-party providers may process technical information such as IP addresses, cookie identifiers, device information, and Website usage information.
Where required, these technologies will be subject to user consent.
8. Contact Forms and Communications
When you submit a contact form or send us a message, we may collect:

• your name;
• email address;
• telephone number;
• company name;
• Website address;
• message contents;
• project requirements;
• files and attachments;
• technical details relating to the submission.

We use this information to respond to you, assess your request, prepare a proposal, provide Services, maintain business records, and protect our forms against abuse.
Messages may be stored in our email system, website database, customer-management tools, backups, or other business systems.
9. Client Projects and Automation Services
Our Services may require access to websites, social media accounts, online platforms, databases, files, or software systems controlled by a client.
In such cases:

• we process information only as reasonably necessary to perform the agreed Services;
• the client is responsible for ensuring that it has the right to provide the information and access;
• the client is responsible for the lawfulness of its instructions;
• access credentials should be limited to the permissions required for the project;
• we may use contractors or service providers subject to appropriate confidentiality obligations;
• project data may be deleted or returned after completion, subject to contractual, backup, security, and legal requirements.

Clients must not instruct us to collect, publish, transmit, or process information unlawfully.
Where Web OI processes personal information solely on behalf of a client, the client’s privacy policy may also apply.
10. Marketing Communications
We may send marketing communications where:

• you have requested information;
• you have consented;
• you are an existing or potential business contact;
• applicable law otherwise permits the communication.

Marketing communications may include information about:

• our Services;
• updates;
• related offers;
• new automation solutions;
• relevant business content.

You may unsubscribe at any time by:

• using an unsubscribe link, where available;
• replying to the message;
• emailing info@web-oi.com.

Even after you unsubscribe from marketing, we may continue to send necessary service, contractual, billing, security, or legal communications.
11. How We Share Personal Information
We do not disclose personal information except as described in this Privacy Policy or as otherwise permitted by law.
We may share information with:
11.1 Service Providers
Service providers may assist us with:

• hosting;
• website operation;
• analytics;
• communications;
• email delivery;
• cloud storage;
• backups;
• security;
• anti-spam protection;
• payment processing;
• accounting;
• technical support;
• project management;
• software development.

These providers are permitted to process information only for appropriate business purposes and subject to their contractual or legal obligations.
11.2 Contractors and Professional Advisers
We may share information with authorised contractors, developers, consultants, accountants, lawyers, or other professional advisers where reasonably necessary.
11.3 Legal and Safety Disclosures
We may disclose information when we reasonably believe it is necessary to:

• comply with applicable law;
• respond to a lawful request or legal process;
• protect our rights or property;
• enforce an agreement;
• investigate fraud or misuse;
• protect users, clients, or the public;
• prevent or address security incidents.

11.4 Business Transfers
If our business or assets are sold, reorganised, transferred, or merged, personal information may be transferred as part of that transaction, subject to applicable law.
11.5 At Your Direction
We may disclose information when you request or authorise us to do so.
12. Sale and Sharing of Personal Information
Web OI does not sell personal information for money.
We also do not knowingly share personal information for cross-context behavioural advertising as those terms are defined under California privacy law.
Some analytics or advertising technologies may legally be classified as “sharing” in certain jurisdictions, even where no money is exchanged. Where applicable, we provide legally required cookie controls or opt-out mechanisms.
You may contact us at info@web-oi.com regarding any request to opt out of the sale or sharing of personal information.
13. International Data Transfers
We operate internationally, and our service providers may process information in countries other than your country of residence.
These countries may have privacy laws that differ from those in your jurisdiction.
Where required by applicable law, we use appropriate measures for international transfers, which may include:

• adequacy decisions;
• standard contractual clauses;
• the UK International Data Transfer Agreement or UK Addendum;
• contractual and organisational safeguards;
• consent where legally appropriate;
• another lawful transfer mechanism.

No method of international transfer or electronic storage can provide absolute security.
14. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
Retention periods depend on:

• the nature of the information;
• the purpose for which it was collected;
• the duration of the client relationship;
• contractual requirements;
• legal, accounting, and tax obligations;
• security requirements;
• dispute-resolution and limitation periods;
• backup and disaster-recovery processes.

As a general guide:

• unanswered or preliminary enquiries may be retained for up to 24 months;
• client correspondence and project records may be retained during the relationship and for up to 6 years afterward;
• contracts, invoices, and accounting records may be retained for the period required by applicable law;
• security logs may be retained for a shorter period unless needed to investigate an incident;
• cookie durations depend on the cookie and provider;
• backup copies may remain temporarily after information is deleted from active systems.

We may retain anonymised or aggregated information for longer where it can no longer reasonably identify an individual.
15. Data Security
We use reasonable technical and organisational measures designed to protect personal information.
These measures may include:

• access controls;
• password protection;
• encrypted connections;
• system updates;
• backups;
• firewalls and security monitoring;
• anti-spam and anti-abuse tools;
• restricted access to project data;
• confidentiality requirements;
• deletion or restriction of access when information is no longer required.

However, no website, network, email system, or electronic transmission is completely secure. We cannot guarantee absolute security.
You are responsible for using secure passwords, protecting account credentials, and notifying us promptly if you suspect unauthorised access.
16. Personal Information Breaches
If a personal information breach occurs, we will assess the nature and likely consequences of the incident.
Where required by law, we will notify:

• the appropriate supervisory or regulatory authority;
• affected individuals;
• relevant clients acting as data controllers.

Notifications will be made within the timeframes required by applicable law where the relevant notification threshold is met.
17. Your Privacy Rights
Depending on your location and applicable law, you may have some or all of the following rights:

• the right to receive information about how your data is used;
• the right to access personal information;
• the right to correct inaccurate or incomplete information;
• the right to request deletion;
• the right to restrict processing;
• the right to object to certain processing;
• the right to data portability;
• the right to withdraw consent;
• the right to object to direct marketing;
• the right to opt out of the sale or sharing of personal information;
• the right to limit certain uses of sensitive personal information;
• the right not to be discriminated against for exercising privacy rights;
• the right to complain to a privacy or data-protection authority.

These rights may be subject to exceptions and limitations under applicable law.
18. Rights of Individuals in the European Economic Area
If you are located in the European Economic Area, you may have rights under the GDPR, including:

• access;
• rectification;
• erasure;
• restriction;
• objection;
• data portability;
• withdrawal of consent;
• the right to lodge a complaint.

Where processing is based on legitimate interests, you may object based on your particular situation.
Where personal information is processed for direct marketing, you may object at any time.
You may lodge a complaint with the data-protection authority in the country where you live, work, or where you believe an infringement occurred.
19. Rights of Individuals in the United Kingdom
If you are located in the United Kingdom, you may have equivalent rights under the UK GDPR and the Data Protection Act 2018.
You may also submit a complaint to the UK Information Commissioner’s Office.
We encourage you to contact us first so that we have an opportunity to address your concern.
20. California Privacy Rights
This section applies to California residents to the extent that the California Consumer Privacy Act, as amended by the California Privacy Rights Act, applies to Web OI.
California residents may have the right to request:

• the categories of personal information collected;
• the categories of sources from which information was collected;
• the business or commercial purposes for collection;
• the categories of third parties to whom information was disclosed;
• specific pieces of personal information collected;
• correction of inaccurate personal information;
• deletion of personal information;
• an opt-out from sale or sharing;
• limitation of certain uses of sensitive personal information;
• equal service and non-discrimination.

During the preceding 12 months, we may have collected the categories described in Section 3 of this Privacy Policy, including identifiers, internet activity, professional information, commercial information, and correspondence.
We collect this information for the purposes described in Section 4.
We may disclose these categories to service providers, contractors, advisers, or authorities as described in Section 11.
We do not knowingly sell personal information.
To submit a California privacy request, email info@web-oi.com.
We may need to verify your identity before completing the request. You may also use an authorised agent where permitted by law. We may request evidence that the agent is authorised to act for you.
21. Privacy Rights in Other US States
Residents of certain US states may have rights under applicable state privacy laws, including rights to:

• access personal information;
• correct inaccuracies;
• request deletion;
• obtain a portable copy;
• opt out of targeted advertising;
• opt out of the sale of personal information;
• opt out of certain profiling;
• appeal a refusal to act on a request.

The availability and scope of these rights depend on your state and whether the relevant law applies to Web OI.
You may submit a request by emailing info@web-oi.com.
22. Canadian Privacy Rights
If Canadian privacy law applies, we aim to follow relevant principles concerning:

• accountability;
• identifying the purposes of collection;
• meaningful consent;
• limiting collection;
• limiting use, disclosure, and retention;
• accuracy;
• safeguards;
• openness;
• individual access;
• the ability to challenge compliance.

Canadian residents may request access to or correction of their personal information and may withdraw consent, subject to legal or contractual restrictions.
You may submit a privacy request or complaint by emailing info@web-oi.com.
You may also have the right to contact the Office of the Privacy Commissioner of Canada or the relevant provincial privacy authority.
23. Exercising Your Rights
To exercise a privacy right, contact:
Email: info@web-oi.com
Please include:

• your name;
• the email address or other identifier associated with your interaction;
• the right you wish to exercise;
• enough information for us to locate the relevant records;
• your country or state of residence, where relevant.

We may request additional information to verify your identity and protect personal information from unauthorised disclosure.
We will respond within the timeframe required by applicable law.
In many cases, requests are processed without charge. A reasonable fee may apply where permitted by law, including for manifestly unfounded, excessive, or repetitive requests.
We may refuse or limit a request where applicable law permits or requires us to do so. Where required, we will explain the reason.
24. Automated Decision-Making
We do not currently use personal information collected through the Website to make decisions that produce legal or similarly significant effects based solely on automated processing.
Some Services may involve automated workflows. These workflows are configured to perform technical or operational tasks and are not normally used by Web OI to make legally significant decisions about individuals.
25. Children’s Privacy
The Website and Services are intended for business users and adults.
They are not directed to children under the age of 16, and we do not knowingly collect personal information from children through the Website.
If you believe that a child has provided personal information to us, contact info@web-oi.com. We will review the request and delete the information where appropriate.
26. Sensitive Personal Information
We do not normally request sensitive personal information, such as:

• health information;
• biometric identifiers;
• precise location;
• government identification numbers;
• financial account credentials;
• racial or ethnic origin;
• religious or political beliefs;
• sexual orientation;
• trade-union membership.

Please do not provide this information unless it is strictly necessary and we have expressly agreed to process it.
We do not use sensitive personal information to infer characteristics about individuals.
27. Third-Party Websites and Services
The Website may contain links to external websites, platforms, social networks, payment services, or other third-party services.
We do not control these services and are not responsible for their privacy practices.
You should review the privacy policy of each third party before providing personal information.
The inclusion of a link does not mean that Web OI endorses or assumes responsibility for the third party.
28. Social Media
If you contact us or interact with us through a social media platform, both Web OI and the platform may process information about the interaction.
The platform’s privacy policy and settings govern its use of your information.
Information posted publicly on social media may be visible to other users and should not be considered private.
29. Do Not Track and Global Privacy Control
Some browsers offer a “Do Not Track” setting. There is currently no single universally accepted standard for responding to all Do Not Track signals.
Where required by applicable law and supported by our Website technology, we may recognise legally valid opt-out preference signals, such as Global Privacy Control.
You may also manage non-essential technologies through the Website’s cookie settings.
30. Business-to-Business Information
Some privacy laws provide different rules or exemptions for business contact information.
We may process professional information about representatives of clients, suppliers, contractors, and prospective business partners to:

• communicate about business matters;
• provide or obtain services;
• administer contracts;
• maintain professional relationships;
• conduct permitted business marketing.

Where applicable privacy law grants rights concerning this information, those rights may be exercised as described in this Privacy Policy.
31. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:

• changes to the Website or Services;
• changes to our data practices;
• legal or regulatory developments;
• new technologies or providers;
• security or operational requirements.

The revised version will be posted on this page with an updated effective date.
Where changes are material and applicable law requires additional notice, we may provide notice through the Website, by email, or through another appropriate method.
We encourage you to review this Privacy Policy periodically.
32. Contact Us
For questions, complaints, or requests concerning this Privacy Policy or your personal information, contact:
Web OI
Operator and data controller: Sergey Dmitrievich Pelevin
Website: https://web-oi.com
Email: info@web-oi.com
We will review your request and respond within the timeframe required by applicable law.